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This Refund Policy sets out the conditions, criteria and procedures applicable to refund requests related to the services provided by LEGAL CHURCH LLC.
Its purpose is to promote transparent business relationships, establish clear expectations for our clients and define the procedure through which LEGAL CHURCH LLC will evaluate refund requests, taking into account the work actually performed, the costs incurred and the contractual obligations assumed by the parties.
This policy complements the Terms of Service, the Privacy Policy, the Cookie Policy, the SMS Messaging Policy and the other legal documents published by LEGAL CHURCH LLC.
Legal Name: LEGAL CHURCH LLC
Entity Type: Limited Liability Company (LLC)
State of Formation: Delaware, United States of America
Official Email: INFO@LEGALCHURCH.NET
Business Hours: Monday to Friday, 7:00 a.m. to 6:00 p.m. (New York Time)
LEGAL CHURCH LLC seeks to resolve any refund request in an objective, transparent and reasonable manner, looking for a balanced solution that considers both the client’s interests and the professional work actually carried out by the company.
Each case will be analyzed individually, taking into account its particular circumstances, the available documentation and the stage of completion of the corresponding service.
This Refund Policy governs the conditions under which LEGAL CHURCH LLC may evaluate and, where appropriate, approve refund requests related to the services offered by the company.
This policy applies to all clients who have contracted services with LEGAL CHURCH LLC, regardless of the payment method used, provided that the refund request relates to a service provided by the company.
The services provided by LEGAL CHURCH LLC are mainly administrative, consulting, accompaniment, document preparation, process management and other professional services aimed at both nonprofit and for-profit organizations.
Every refund request will be analyzed individually. The existence of a request does not imply automatic approval of the refund.
Refunds will be evaluated considering the work actually performed, the resources used, the status of the contracted service, the costs already incurred and the obligations assumed by LEGAL CHURCH LLC up to the time of the request.
Many of the services offered by LEGAL CHURCH LLC depend on the timely delivery of information by the client and on the response times of government entities or other third parties. These circumstances may influence the evaluation of any refund request.
LEGAL CHURCH LLC and its clients will seek to act in good faith during the review and resolution of any refund request, providing the information necessary for an objective evaluation.
This Refund Policy must be read together with the Terms of Service, the Privacy Policy, the Cookie Policy, the SMS Messaging Policy and the other legal documents published by LEGAL CHURCH LLC.
LEGAL CHURCH LLC will seek to process refund requests in accordance with applicable law and the contractual obligations assumed with each client.
The provisions contained in this policy must be interpreted in a way that seeks to maintain a reasonable balance between protecting the client’s rights and recognizing the professional work carried out by LEGAL CHURCH LLC.
A client who believes a refund is warranted must submit their request through the official channels of LEGAL CHURCH LLC, stating the reasons for the request and providing the information necessary for its proper evaluation.
Once a request is received, LEGAL CHURCH LLC will carry out a preliminary review of the case to verify the status of the contracted service, the available documentation, the activities carried out and the obligations assumed by both parties.
Before making a decision on a refund request, LEGAL CHURCH LLC will seek to maintain direct communication with the client in order to understand the circumstances of the case, clarify any concerns and, where possible, identify alternatives that allow the service to continue satisfactorily.
The company will evaluate the percentage of the service actually completed, the time invested by its team, the resources used, the documentation prepared, the actions carried out and any other activity performed up to the date of the request.
If a request is approved, LEGAL CHURCH LLC will determine the refund amount considering the work actually performed, administrative and operational costs, and other expenses directly related to the provision of the service.
Only the portion of the service that has reasonably not been performed may be subject to a refund, unless the parties expressly agree on a different solution.
When a refund is approved, LEGAL CHURCH LLC may document the agreement reached with the client through a written record, minutes, written communication or any other means that provides evidence of the conditions accepted by both parties.
Unless otherwise agreed in writing or where applicable law requires a different procedure, refunds approved by LEGAL CHURCH LLC will be made by ACH bank transfer to the account designated by the client.
The client is responsible for correctly providing the banking information necessary to process the transfer.
Once a refund is approved and all necessary information has been received, LEGAL CHURCH LLC will seek to process the payment within a reasonable period. The actual time may vary depending on the company’s internal procedures, the financial institutions involved and the conditions of the banking system.
LEGAL CHURCH LLC may retain records related to refund requests, including communications, supporting documents, internal evaluations, agreements reached and proof of payment, for administrative, legal, regulatory and compliance purposes.
The decision on the merits and amount of a refund will be made by LEGAL CHURCH LLC based on the available documentation, the applicable contractual conditions, the work actually performed and the particular circumstances of each case, seeking to act with objectivity, transparency and good faith.
Services that have been fully or partially performed may not be eligible for a full refund. In these cases, LEGAL CHURCH LLC will evaluate the work actually performed to determine, where applicable, the amount subject to a refund.
Where the progress of a service is affected by the client’s failure to deliver documents, information or necessary instructions, this will not automatically give rise to a right to a refund.
If continuing the service requires updating information, preparing additional documentation or carrying out new actions as a result of the time elapsed or changes in the circumstances of the case, LEGAL CHURCH LLC may inform the client of the additional costs this involves.
The client will decide whether to accept those costs. If the client does not accept them, the process may remain suspended until the client makes a decision or provides the required information.
Amounts corresponding to official fees, government charges, filing fees, or payments made to public or private entities, external providers or other third parties that have already been disbursed by LEGAL CHURCH LLC in the course of the contracted service will not be subject to a refund by the company, unless those amounts are actually recovered from the corresponding third party.
When a client decides to voluntarily cancel a service after the process has begun, LEGAL CHURCH LLC will evaluate the work performed up to that point to determine whether any amount is subject to a refund, in accordance with the criteria set out in this policy.
No refund will apply with respect to services that have been performed in full or that have substantially fulfilled the purpose for which they were contracted.
Delays caused by government entities, administrative authorities, financial institutions, external providers or any other third party beyond the reasonable control of LEGAL CHURCH LLC will not, by themselves, constitute grounds for approving a refund.
In the course of providing its services, LEGAL CHURCH LLC may incur administrative, operational, technological and professional expenses necessary to carry out the contracted work. Such costs may be taken into account when determining the amount of any refund.
Where the provision of a service is affected by force majeure, an act of God, or events beyond the reasonable control of LEGAL CHURCH LLC, the company will evaluate each situation individually to determine the appropriate measures and, where applicable, whether a refund is warranted.
Before making a final decision on a refund request, LEGAL CHURCH LLC will seek, where circumstances allow, to reach a reasonable, mutually agreed solution with the client, prioritizing the continuity of the service or any other alternative that benefits both parties.
Each refund request will be analyzed considering its particular circumstances. No provision of this policy should be interpreted as an automatic obligation to approve or deny a refund, since the decision will depend on a comprehensive analysis of the facts, the available documentation and the applicable contractual conditions.
This Refund Policy entered into force on January 01, 2026 and will remain in effect until it is amended, replaced or officially withdrawn by LEGAL CHURCH LLC.
LEGAL CHURCH LLC may update this Refund Policy where necessary to reflect legal, regulatory, operational, technological changes, or changes related to the evolution of its services.
Each new version will replace previous versions as of its effective date, unless otherwise required by applicable law.
Where appropriate or required by applicable law, LEGAL CHURCH LLC may inform users of material changes to this policy through its website, email or other official communication channels.
Inquiries related to this Refund Policy may be directed through the official channels of LEGAL CHURCH LLC.
Official Email: INFO@LEGALCHURCH.NET
Business Hours: Monday to Friday, 7:00 a.m. to 6:00 p.m. (New York Time)
The other official means of contact will be those officially published by LEGAL CHURCH LLC on its website and in other corporate communications.
This Refund Policy must be read together with the Terms of Service, the Privacy Policy, the Cookie Policy, the SMS Messaging Policy, the Disclaimer and the other legal documents published by LEGAL CHURCH LLC, where applicable.
LEGAL CHURCH LLC may retain previous versions of this Refund Policy for historical, administrative, regulatory, legal or compliance purposes.
The provisions contained in this policy must be interpreted harmoniously with the other legal documents of LEGAL CHURCH LLC, seeking to ensure an objective, transparent and consistent application of the procedures related to refunds.
Any dispute related to the application of this Refund Policy will initially be addressed through direct, good-faith communication between LEGAL CHURCH LLC and the client, without prejudice to the rights and legal mechanisms available under applicable law and the Terms of Service.
Document Version: 1.1
Effective Date: January 01, 2026
Last Updated: June 01, 2026
Previous versions may be retained solely for historical, regulatory, administrative or compliance purposes.
By contracting the services of LEGAL CHURCH LLC, the client acknowledges having had the opportunity to review this Refund Policy and accepts that any refund request will be evaluated individually, objectively and in good faith, in accordance with the criteria set out in this policy and the other applicable legal documents.
LEGAL CHURCH LLC reaffirms its commitment to transparency, responsibility and fair treatment of its clients, seeking to offer reasonable, documented solutions that reflect the work actually performed, compliance with contractual obligations and respect for the principles of good faith and mutual trust.